Our Managed IT Services approach is highly flexible and can be tailor-made to suit your business requirements. You have the option to choose specific IT components to be managed, or alternatively, outsource the entirety of your IT infrastructure. In addition you also have the ability to modify service levels that work best for you and your business.
Our team will be your team – you will have your own Client Manager and Service Delivery Manager. We will offer you direct access to highly professional and certified IT engineers, specializing in providing strategic advice and information on the choice of technologies and the approach required to meet your business objectives.
Key benefits of working with our Managed service team:
- Australian-based Support Desk
- Flexibility and ability to resolve any concerns at first point of call
- Continuous Monitoring
- email alerts
- Monthly reports and consultations
- You can customise our services to suit your needs
- Remote only and/or on-site support